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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Paterniti

August 12, 2026

5  out of  5
rating by Paula Paterniti
"I have been working with Miriam Siriano for the past 2 months. through her I've purchased apartment insurance, auto insurance, and home owner insurance. She has been helpful and efficient in helping me to change over my insurance carriers. I'm grateful for her attention to my insurnace needs."
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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Stiffman Wade

August 9, 2026

5  out of  5
rating by Stiffman Wade
"Mirian Soriano was very kind and helpful"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "
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Oneil Hayle

August 7, 2026

4  out of  5
rating by Oneil Hayle
"Excellent service ."
We responded:
"Thanks so much for the great review, Oneil! We’re happy to hear you had a positive experience with our team here in Valley Stream. "
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Candice Biegler

August 3, 2026

5  out of  5
rating by Candice Biegler
"Sujeiry was so helpful!"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "
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Papa Prince

July 28, 2026

5  out of  5
rating by Papa Prince
"Stopped By the Herb Albernas State Farm agency to discuss my insurance Concerns And was Greeted with a Warm friendly smile by office Representative Rosa Tavares! Not only Did she Remember my Name & face but my Middle Name (Orlando) as Well. She addressed My questions with Courtesy & professionalism and genuine concern for my insurance Needs. Would highly recommend this agency for Any & All insurance Needs! Thanks again!! Sincerely Orlando"
We responded:
"Papa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Juliette De la Vega

July 20, 2026

5  out of  5
rating by Juliette De la Vega
"I had a wonderful experience working with Elda. She was friendly, knowledgeable, and took the time to explain all of my insurance options in a way that was easy to understand. She listened to what I needed and helped me find the right coverage without ever making me feel pressured.

Elda made the entire process simple and stress-free. She was always responsive, professional, and genuinely cared about making sure I felt confident in my decisions. It’s clear that she puts her clients first and takes pride in providing excellent service.

I highly recommend Elda to anyone looking for an insurance agent who is honest, reliable, and truly cares about helping her clients."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lily Ramirez

July 20, 2026

5  out of  5
rating by Lily Ramirez
"I highly recommend Elda Romero for her exceptional work and outstanding customer service. She consistently goes above and beyond to ensure every client feels valued, respected, and well taken care of. Her professionalism, kindness, and genuine dedication to helping others make every interaction a positive experience. Elda truly cares about people and always provides service with integrity, patience, and a warm, human touch. It’s a pleasure working with her, and I wholeheartedly recommend her to anyone looking for excellent service."
We responded:
"Wow, thank you for the 5-star review, Lily! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Steve Ranger

July 17, 2026

5  out of  5
rating by Steve Ranger
"I had an excellent experience with Mirian from start to finish. She was professional, knowledgeable, and responsive throughout the entire process. I highly recommend to anyone looking for reliable insurance and outstanding customer support."
We responded:
"Hi Steve, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Valley Stream.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Herb Albernas "
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Jose Turcios

July 17, 2026

5  out of  5
rating by Jose Turcios
"Rosa Rivera es una chica muy amable que te ayuda y aprate es excelente cervicio al cliente se las recomiendo gracias"
We responded:
"Jose, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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mir wali

July 17, 2026

5  out of  5
rating by mir wali
"I can’t say enough good things about working with Sujeiry. I was shopping around for new coverage and they made the entire process incredibly smooth. Not only did they find me a policy that saved me money, but they also took the time to actually explain the coverage details so I knew exactly what I was paying for. Super responsive, professional, and never made me feel pressured. If you want an agent who actually cares and answers your calls, look no further!"
We responded:
"Hi mir, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Herb Albernas’s team.  Please reach out to us if any questions come up!  - Herb Albernas’s Insurance Team "
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Mook

July 17, 2026

5  out of  5
rating by Mook
"Rosie and Daveily have been very helpful with me while choosing an Insurance company. The reason why I chose State Farms was because how well they communicated with me. I had an abundance of questions and they had all of the answers. They are an asset to the Herb Albernas Agency."
We responded:
"Thank you so much for your wonderful feedback of us here at Herb Albernas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Herb Albernas’s Insurance Team "
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Josh Parker

July 16, 2026

5  out of  5
rating by Josh Parker
"Paula is the best! I have to admit I called out of frustration and wasn’t very nice. She took my attitude and still helped me through the matter at hand. I couldn’t be more pleased with the service and politeness showed from what I later learned was the manager of the office. I see why her boss chose her to represent his agency. Her knowledge and resourcefulness quickly resolved my issue and she’s a breath of fresh air. I will be a lifer. Thank you again Paula.your the best!!!"
We responded:
"Thanks so much for the amazing review, Josh! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
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Frixx orlando Torre medina

July 15, 2026

5  out of  5
rating by Frixx orlando Torre medina
"Very happy with the agency specially with my representative Miriam Soriano. Thank you for the great service ⭐⭐⭐⭐⭐"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Wilmer Miranda

July 15, 2026

5  out of  5
rating by Wilmer Miranda
"Mirian Soriano is the best, great customer service. Responsive and handle my insurance needs fast and in time. I recommend her 100%."
We responded:
"Thank you so much for the 5 stars, Wilmer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Dominic Donato

July 14, 2026

5  out of  5
rating by Dominic Donato
"Thank God I found this agency! Miriam was quick and responsive, made my process smooth and very easy to switch! I will definitely recommend. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Dominic, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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John Mathew

July 13, 2026

5  out of  5
rating by John Mathew
"Rossy is my insurance Agent. She did very good customer service. She managed to find discount on my car and home insurance."
We responded:
"We appreciate your review, John. We are so happy that you had such a wonderful experience with State Farm Agent Herb Albernas’s Team here in Valley Stream ! "
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Danii Rios

July 12, 2026

5  out of  5
rating by Danii Rios
"Mirian is the best! She made my process to switch insurance easy! Definitely recommend!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Herb Albernas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ana Tarzona

July 10, 2026

5  out of  5
rating by Ana Tarzona
"Elda es la mejor, siempre dedicada ayudar Muy agradecida por el tiempo que Se tomó para Darme la mejor cuota, Y lo que más me gusta es que puedo tener asegurado, negocios, casa y carro en un solo lugar. Gracias Elda"
We responded:
"Thank you for the fantastic review, Ana! We are always here to help with your insurance needs here in Valley Stream . "
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Jorge Rivera

July 9, 2026

5  out of  5
rating by Jorge Rivera
"Elda me ayudo"
We responded:
"Jorge, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dominic Dazzell

July 8, 2026

5  out of  5
rating by Dominic Dazzell
"I had an excellent experience with State Farm, and I want to give a special thank you to Rosie. She was friendly, professional, and went above and beyond to help me find the best option for my needs. She made the entire process smooth and stress-free. I truly appreciate her patience and outstanding customer service. Thank you, Rosie!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Herb Albernas’s Team. "
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LivingLifeWithMabel

July 8, 2026

5  out of  5
rating by LivingLifeWithMabel
"I had a great experience with State Farm thanks to Rosie. She was kind, patient, and incredibly helpful throughout the entire process. She took the time to answer all of my questions and made everything easy to understand. I truly appreciate her excellent customer service and would highly recommend working with her. Thank you, Rosie!"
We responded:
"LivingLifeWithMabel, thank you for your wonderful review of State Farm Agent Herb Albernas’s Team!"
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jose nieto

July 4, 2026

5  out of  5
rating by jose nieto
"Very good service. Simple and fast. Take time to explain . No rush but fast. I like the service"
We responded:
"Thank you so much for the 5-stars, jose! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Herb Albernas’s Team anytime."
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Nelson Mejia

June 23, 2026

5  out of  5
rating by Nelson Mejia
"Excellent costumer service, Sue managed to find discounts on my home insurance that other companies didn't offer ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Herb Albernas’s Team! We deeply appreciate your kind words here in Valley Stream . "
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Smith Caballero

June 23, 2026

5  out of  5
rating by Smith Caballero
"Mi agente es elda romero un excelente 👌 agente, y una excelente persona. Recomendada 100%100."
We responded:
"Thanks so much for the amazing review, Smith! We really appreciate your support here in Valley Stream . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sherly P charles

June 23, 2026

1  out of  5
rating by Sherly P charles
"Very bad customer service , no communication skills. Paula told me to leave her office after I went to clarify a false lapse. When I called they picked up the phone and hung up. I had to move to another agency. Stay away from this office."
We responded:
"Thank you for sharing your feedback. We're truly sorry to hear that your experience with State Farm Agent Herb Albernas's team didn't meet your expectations.
As Paula explained, your policy was cancelled three times within a four-month period due to non-payment. In each instance, State Farm mailed cancellation notices that included the due dates ahead of the cancellation.
"