Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keila Williams

Keila Williams

February 13, 2026

3  out of  5
rating by Keila Williams
"I had a great experience speaking with Rosie as she explained to me the harm on your auto insurance when you have too many towering and collision claims on your insurance. She was very professional and informative, she deserves 5 stars. The 3 stars is for expensive monthly insurance payment."
We responded:
"Keila, thank you for taking the time to leave a review for us here on State Farm Agent Herb Albernas’s Team. We are always striving to provide the best insurance experience possible, and we would welcome any feedback you are willing to share on how we can do better. "
Profile photo of Anna Soto

Anna Soto

February 9, 2026

5  out of  5
rating by Anna Soto
"Excellent service! Very professional. It was a pleasure working with Mirian Soriano."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Herb Albernas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Rosa Jumbo

Rosa Jumbo

February 7, 2026

5  out of  5
rating by Rosa Jumbo
"The process of getting my life insurance policy was very easy and fast. Rosa is the best at assisting you and answering all your questions or concerns."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Herb Albernas’s Team. "
Profile photo of ainsworth Anderson

ainsworth Anderson

February 2, 2026

5  out of  5
rating by ainsworth Anderson
"Thank you rosie"
We responded:
"Thank you so much for the 5-stars, ainsworth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Evelyn Gayle

Evelyn Gayle

January 29, 2026

5  out of  5
rating by Evelyn Gayle
"It was a pleasure speaking with Sue on renewing my insurance policies ( car & rental). She explained everything in details. The would recommend StateFarm Insurance to anyone."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Herb Albernas’s Team. "
Profile photo of Shiv Lal

Shiv Lal

January 23, 2026

5  out of  5
rating by Shiv Lal
"Rosie at State Farm was absolutely amazing. She really took the time to help us set everything up and made sure we understood the entire process. She was patient, knowledgeable, and always pointed us in the right direction when we had questions. You can tell she genuinely cares about her clients and wants the best outcome for them. I highly recommend Rosie to anyone looking for a trustworthy and helpful State Farm agent."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Herb Albernas’s Team. "
Profile photo of Robert Nesto

Robert Nesto

January 22, 2026

5  out of  5
rating by Robert Nesto
"Amazing costumer service, will recommend Elda for your insurance needs."
We responded:
"Thank you so much for the 5-star rating, Robert! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Delmy Granados

Delmy Granados

January 22, 2026

5  out of  5
rating by Delmy Granados
"Great service, Elda is very professional and helpful. She goes above and beyond to help you with your auto insurance. As well with your life insurance. Will recommend her 100%."
We responded:
"Thanks so much for the fantastic rating, Delmy! We are so glad you had a positive experience with us here on State Farm Agent Herb Albernas’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Josue Herrera

Josue Herrera

January 22, 2026

5  out of  5
rating by Josue Herrera
"Rosa Rivas es muy amable y una atencion al cliente muy execelente, ella hace lo posible por buscar muy buen precio, la recomiendo mucho, ella habla español y cualquier problema ella busca como solucionarlo."
We responded:
"Thank you for your kind review of State Farm Agent Herb Albernas’s Team. We appreciate it! Thank you for the amazing review, Josue! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Profile photo of Tabbatha Mccall

Tabbatha Mccall

January 20, 2026

5  out of  5
rating by Tabbatha Mccall
"I really appreciate the customer service from Rosie, she was very helpful in breaking everything down which made me feel sure about choosing State Farm. Thank you!!"
We responded:
"Thank you so much for the 5-star rating, Tabbatha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of sherly

sherly

January 8, 2026

5  out of  5
rating by sherly
"Rosie is professional, helpful, and a pleasure to work with. She made my home and car insurance experience an easy process. Highly recommend"
Profile photo of Christopher Clerveau

Christopher Clerveau

December 30, 2025

5  out of  5
rating by Christopher Clerveau
"Love working with this Agency office. Rosie and Paula always handles things smoothly and professionally. She’s able to answer all my questions and is prompt in her responses. I would highly recommend this agency as my family has been a customer of them for over 15 years! Rosie especially help me set up a new policy at an amazing rate."
We responded:
"Thank you so much for the 5-star rating, Christopher! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Jose Trinidad Garcia Bogran

Jose Trinidad Garcia Bogran

December 23, 2025

5  out of  5
rating by Jose Trinidad Garcia Bogran
"Excelente servicio, muy buena atención muchas gracias Elda más que agradecido con tigo"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Mike G

Mike G

December 11, 2025

5  out of  5
rating by Mike G
"Great experience. Rosie was very insightful, patient and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Johanna Valdiviezo

Johanna Valdiviezo

December 11, 2025

5  out of  5
rating by Johanna Valdiviezo
"Elda gracias por su ayuda siempre servicial con los clientes muchas gracias"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Carlos Alas

Carlos Alas

November 12, 2025

5  out of  5
rating by Carlos Alas
"Bueno servicio y muy amable gracias a rosa que ella nos ayudo con los documentos cuando vengan vaya con rosa rivas"
We responded:
"Thank you so much for the 5-star rating, Carlos! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Bella Romero

Bella Romero

November 6, 2025

5  out of  5
rating by Bella Romero
"If you need an insurance agent who is professional, reliable, and genuinely committed to helping you, choose Elda. She helped me secure the right coverage while saving me money. Excellent communication, fast responses, and great customer service. Highly recommended."
We responded:
"Hey Bella, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
Profile photo of Josue Almonte

Josue Almonte

November 3, 2025

5  out of  5
rating by Josue Almonte
"I've been a loyal customer for over five years now, and the entire team at [Herb Albernas State farm Inauramce] never fails to impress. Excellent service!!! thank u !!!"
We responded:
"Hello Josue, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
Profile photo of Rosa Anariba

Rosa Anariba

October 31, 2025

5  out of  5
rating by Rosa Anariba
"I had a great experience with this insurance company! Elda was very helpful, professional, and answered all my questions clearly. She made the whole process quick and easy. Highly recommend her services if you’re looking for reliable and affordable insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Juan Rivas

Juan Rivas

October 7, 2025

5  out of  5
rating by Juan Rivas
"I would want to use this opportunity to express my gratitude to Rosie for her support in guiding me to the best choice. This service does an excellent job of locating the best insurance provider and coverage for me at a very affordable price. I have never worked with an insurance agent as helpful as Rosie. She is forthright and truthful about everything."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Azzam Ghannoum

Azzam Ghannoum

October 2, 2025

5  out of  5
rating by Azzam Ghannoum
"Special thanks to Rosie for her expertise, and assistance on this matter. She made this insurance transition between the 2 companies seamless and headach free. A true agent in taking the time and help me through out the process from beginning to end... Manny thanks Rosie.. 😊 🙏"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Bronxnative Trinidad

Bronxnative Trinidad

October 2, 2025

5  out of  5
rating by Bronxnative Trinidad
"Thank you Rosie for your assistance in regards to my recent inquiry on my insurance rate, I am thankful to you for taking the time to explain to me and trying to resolve the issue and also trying to get a better rate for me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lama Almasri

Lama Almasri

September 30, 2025

5  out of  5
rating by Lama Almasri
"Very professional and helpful."
We responded:
"Hi Lama, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We're here for you anytime!"
Profile photo of Maria Ana

Maria Ana

September 19, 2025

5  out of  5
rating by Maria Ana
"THANK YOU Paula. Following my initial pricing inquiry with State Farm, Paula provided me with thorough information. Over the past two years, she has consistently offered exceptional support regarding my car insurance needs. Yesterday, I contacted her to facilitate the process of transferring insurance coverage to a new vehicle, replacing the one currently listed. Her expertise and assistance were invaluable, and the transition was seamless."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of azad hamid

azad hamid

September 17, 2025

5  out of  5
rating by azad hamid
"I had a great experience with Rosey, she was amazing. She took her time and explained everything very well. Thank you once again"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"