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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keisha ALLEN

August 28, 2026

5  out of  5
rating by Keisha ALLEN
"Rosa went above and beyond to help me secure my insurance coverage. From start to finish, she was prompt, friendly, and extremely knowledgeable. She explained everything in a way that was easy to understand and made sure I felt confident in my decisions. Exceptional service and a great experience overall. I highly recommend Rosa and State Farm to anyone looking for reliable insurance support. Rosa made the entire process simple and stress-free, and she was always available whenever I had questions. Thank you for providing such excellent customer service!"
We responded:
"Keisha, thank you for the fantastic review! We’re always here to support you with your insurance needs in Valley Stream. "
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Christopher Tejada

August 26, 2026

5  out of  5
rating by Christopher Tejada
"Rosa is absolutely wonderful to work with! She’s always friendly, checks in regularly, and is constantly looking for ways to get me a better rate. I really appreciate her great customer service and would definitely recommend her!"
We responded:
"Thank you for the 5-star review, Christopher! We’re proud to serve the Valley Stream community and truly appreciate your support. "
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Jerry Fitzgerald

August 25, 2026

5  out of  5
rating by Jerry Fitzgerald
"Wonderful, prompt service by Su. Greatly appreciated her time getting what I needed quickly. Thank you!"
We responded:
"Thank you so much for the 5 stars, Jerry! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Madeline

August 24, 2026

4  out of  5
rating by Madeline
"Signed up for car insurance & homeowners with Rosie. The rates were better than competitors for the same coverage. She was detailed oriented, easy to reach & quick to respond. I would recommend Rosie & State Farm."
We responded:
"Thank you for your 4-star rating—we really appreciate it! We’re so glad you were happy with your experience, and we’d love any feedback you might have to help us improve even further. "
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Leshun Buckley

August 20, 2026

5  out of  5
rating by Leshun Buckley
"Sue was amazing. She was friendly and handled my request quickly."
We responded:
"Thanks so much for the fantastic rating, Leshun! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Danori Williams

August 19, 2026

5  out of  5
rating by Danori Williams
"Sujeiry is an amazing insurance rep.
Helpful, informative, and pleasant to speak with. All of my needs have been met with the upmost effort."
We responded:
"Thanks so much for the amazing review, Danori! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
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Kevin Ramnarain

August 19, 2026

5  out of  5
rating by Kevin Ramnarain
"Jenny was extremely help and made the process very smooth."
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Lisa Aguilera

August 19, 2026

5  out of  5
rating by Lisa Aguilera
"Trying to get insurance has been frustrating. Thank you to Jenny santos for changing that experience. She was patient explained and answer my questions. Thank you 😊"
We responded:
"Wow, thank you for the 5-star review, Lisa! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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jen ferrer

August 19, 2026

5  out of  5
rating by jen ferrer
"I recently contacted Jenny Santos for some information and car insurance. She was very knowledgeable and provided great service. I will definitely go to her again in the future and I will recommend all friends and family! Thank you!"
We responded:
"Thank you so much for the 5 stars, jen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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K Anf

August 17, 2026

5  out of  5
rating by K Anf
"Mirian Soriano has been nothing but professional, knowledgeable, and informative throughout the entire process. I'm so glad we found this office because they made everything smooth and stress-free while helping us find the best coverage for our needs.

The customer service we received from Mirian was outstanding, and I would highly recommend her and this office to anyone looking for insurance assistance. One thing I especially appreciate is that they speak Spanish, which made communication even more comfortable and convenient.

We truly value the excellent service we've received and look forward to building a long-lasting insurance relationship with Mirian and her team for many years to come. Thank you for all your help!"
We responded:
"Hi K, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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Paula Paterniti

August 12, 2026

5  out of  5
rating by Paula Paterniti
"I have been working with Miriam Siriano for the past 2 months. through her I've purchased apartment insurance, auto insurance, and home owner insurance. She has been helpful and efficient in helping me to change over my insurance carriers. I'm grateful for her attention to my insurnace needs."
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "
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Stiffman Wade

August 9, 2026

5  out of  5
rating by Stiffman Wade
"Mirian Soriano was very kind and helpful"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "
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Oneil Hayle

August 7, 2026

4  out of  5
rating by Oneil Hayle
"Excellent service ."
We responded:
"Thanks so much for the great review, Oneil! We’re happy to hear you had a positive experience with our team here in Valley Stream. "
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Candice Biegler

August 3, 2026

5  out of  5
rating by Candice Biegler
"Sujeiry was so helpful!"
We responded:
"Thank you for the 5-star review of Herb Albernas’s team - we really appreciate your kind words! "
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Papa Prince

July 28, 2026

5  out of  5
rating by Papa Prince
"Stopped By the Herb Albernas State Farm agency to discuss my insurance Concerns And was Greeted with a Warm friendly smile by office Representative Rosa Tavares! Not only Did she Remember my Name & face but my Middle Name (Orlando) as Well. She addressed My questions with Courtesy & professionalism and genuine concern for my insurance Needs. Would highly recommend this agency for Any & All insurance Needs! Thanks again!! Sincerely Orlando"
We responded:
"Papa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Juliette De la Vega

July 20, 2026

5  out of  5
rating by Juliette De la Vega
"I had a wonderful experience working with Elda. She was friendly, knowledgeable, and took the time to explain all of my insurance options in a way that was easy to understand. She listened to what I needed and helped me find the right coverage without ever making me feel pressured.

Elda made the entire process simple and stress-free. She was always responsive, professional, and genuinely cared about making sure I felt confident in my decisions. It’s clear that she puts her clients first and takes pride in providing excellent service.

I highly recommend Elda to anyone looking for an insurance agent who is honest, reliable, and truly cares about helping her clients."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lily Ramirez

July 20, 2026

5  out of  5
rating by Lily Ramirez
"I highly recommend Elda Romero for her exceptional work and outstanding customer service. She consistently goes above and beyond to ensure every client feels valued, respected, and well taken care of. Her professionalism, kindness, and genuine dedication to helping others make every interaction a positive experience. Elda truly cares about people and always provides service with integrity, patience, and a warm, human touch. It’s a pleasure working with her, and I wholeheartedly recommend her to anyone looking for excellent service."
We responded:
"Wow, thank you for the 5-star review, Lily! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Steve Ranger

July 17, 2026

5  out of  5
rating by Steve Ranger
"I had an excellent experience with Mirian from start to finish. She was professional, knowledgeable, and responsive throughout the entire process. I highly recommend to anyone looking for reliable insurance and outstanding customer support."
We responded:
"Hi Steve, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Valley Stream.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Herb Albernas "
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Jose Turcios

July 17, 2026

5  out of  5
rating by Jose Turcios
"Rosa Rivera es una chica muy amable que te ayuda y aprate es excelente cervicio al cliente se las recomiendo gracias"
We responded:
"Jose, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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mir wali

July 17, 2026

5  out of  5
rating by mir wali
"I can’t say enough good things about working with Sujeiry. I was shopping around for new coverage and they made the entire process incredibly smooth. Not only did they find me a policy that saved me money, but they also took the time to actually explain the coverage details so I knew exactly what I was paying for. Super responsive, professional, and never made me feel pressured. If you want an agent who actually cares and answers your calls, look no further!"
We responded:
"Hi mir, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Herb Albernas’s team.  Please reach out to us if any questions come up!  - Herb Albernas’s Insurance Team "
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Mook

July 17, 2026

5  out of  5
rating by Mook
"Rosie and Daveily have been very helpful with me while choosing an Insurance company. The reason why I chose State Farms was because how well they communicated with me. I had an abundance of questions and they had all of the answers. They are an asset to the Herb Albernas Agency."
We responded:
"Thank you so much for your wonderful feedback of us here at Herb Albernas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Herb Albernas’s Insurance Team "
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Josh Parker

July 16, 2026

5  out of  5
rating by Josh Parker
"Paula is the best! I have to admit I called out of frustration and wasn’t very nice. She took my attitude and still helped me through the matter at hand. I couldn’t be more pleased with the service and politeness showed from what I later learned was the manager of the office. I see why her boss chose her to represent his agency. Her knowledge and resourcefulness quickly resolved my issue and she’s a breath of fresh air. I will be a lifer. Thank you again Paula.your the best!!!"
We responded:
"Thanks so much for the amazing review, Josh! We really appreciate your support here in Valley Stream. Just reach out anytime if you need us - we’re here for you. "
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Frixx orlando Torre medina

July 15, 2026

5  out of  5
rating by Frixx orlando Torre medina
"Very happy with the agency specially with my representative Miriam Soriano. Thank you for the great service ⭐⭐⭐⭐⭐"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Wilmer Miranda

July 15, 2026

5  out of  5
rating by Wilmer Miranda
"Mirian Soriano is the best, great customer service. Responsive and handle my insurance needs fast and in time. I recommend her 100%."
We responded:
"Thank you so much for the 5 stars, Wilmer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Dominic Donato

July 14, 2026

5  out of  5
rating by Dominic Donato
"Thank God I found this agency! Miriam was quick and responsive, made my process smooth and very easy to switch! I will definitely recommend. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Dominic, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Herb Albernas, Your State Farm Agent "