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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron lynch

July 30, 2025

5  out of  5
rating by Aaron lynch
"I've had the pleasure of working with Elda as my insurance agent, and I couldn't be more impressed. She's knowledgeable, patient, and truly takes the time to explain every option in a way that's easy to understand. Elda made the process smooth and stress-free, and I felt confident knowing she had my best interests in mind. If you're looking for someone trustworthy and responsive, Elda is the one to call. Highly recommended!"
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Jose romero

July 27, 2025

5  out of  5
rating by Jose romero
"Amazing costumer service, agent Elda is very good and will help you to save miney on your auto insurance. She will give you the best options on life policies."
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jean franco valverde ramirez

July 24, 2025

5  out of  5
rating by jean franco valverde ramirez
"Very grateful to this company and especially to Rosa Rivas, who resolves any doubt or query you may have and knows how to respond accurately and kindly. 100% recommended!!"
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Auris Romero

July 23, 2025

5  out of  5
rating by Auris Romero
"Insuring a luxury car like my Maserati Grecale can be tricky, but Rosa Rivas handled it like a pro. She found excellent coverage at a competitive rate and made the whole experience seamless. Her professionalism and top-tier service really stood out, definitely someone you can trust with high-end vehicles."
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Auriel Romero

July 23, 2025

5  out of  5
rating by Auriel Romero
"Getting insurance for my Lexus IS 300 was a breeze thanks to Rosa Rivas. She’s knowledgeable, efficient, and truly made the process easy. I appreciated how she took the time to explain the coverage and made sure I was getting solid protection without overpaying."
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Erica Almendares

July 23, 2025

5  out of  5
rating by Erica Almendares
"I was really impressed with how smoothly everything went when insuring my Honda Accord through Rosa Rivas. She made sure I understood my options, found a great rate, and took care of everything quickly. Her attention to detail and friendly attitude made the whole experience stress-free."
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Jason Santiago

July 23, 2025

5  out of  5
rating by Jason Santiago
"It was a pleasure to work with Rosa Rivas. She made the process so smoothly for me."
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Juju Hendrix

July 23, 2025

5  out of  5
rating by Juju Hendrix
"Rosie Rivas was very experienced and knowledgeable in providing me a customized quote. Will definitely recommend her and this office for any future inquires! Great job."
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Carlos Landaverde

July 23, 2025

5  out of  5
rating by Carlos Landaverde
"Rosa Rivas is absolutely great ! She explain everything properly and clear,She make the process easy 10/10 ✅ Rosa Rivas es muy amable Explica todo apropiadamente & claro Ella hace el proceso súper fácil 10/10 ✅"
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Valerys Diaz

July 23, 2025

5  out of  5
rating by Valerys Diaz
"I can’t say enough great things about my experience with this angency. From the moment I reached out, Ms.Rivas went above and beyond to make sure all my questions were answered and that I fully understood my coverage options. Her professionalism, patience, and genuine care made the entire process smooth and stress-free. She took the time to tailor a policy that fit my specific needs and even followed up after everything was finalized to make sure I was satisfied. It’s rare to find someone so knowledgeable and personable. Ms. Rivas is truly a gem!"
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Solange Cruzado

July 23, 2025

5  out of  5
rating by Solange Cruzado
"Quiero agradecer y recomendar ampliamente a Rosa Rivas por su excelente atención. Desde el primer momento me atendió con amabilidad, paciencia e inteligencia para cotizar mi seguro de auto. Se tomó el tiempo de explicarme todo con claridad, sin apuros, y esperó con mucha comprensión mientras reunía mi información. Rosa tiene una dulzura natural que inspira confianza, lo que hace muy fácil compartir con ella incluso los detalles más personales. Es el tipo de persona que uno siempre quiere encontrar cuando necesita orientación y honestidad. ¡Gracias, Rosa, por tu gran servicio! 🌟 Altamente recomendada."
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donny rodriguez

July 22, 2025

5  out of  5
rating by donny rodriguez
"I want to thank Rosa on her outstanding service. She is very sweet, polite, and took her time to explain all of my coverages. I highly recommend Rosa to anyone looking for someone with the knowledge and patience to explain everything. Thank you so much."
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Ynes Diaz

July 22, 2025

5  out of  5
rating by Ynes Diaz
"Rosa Rivas is truly amazing! She’s very professional, knowledgeable, and most importantly she works with insurance, which made everything so much easier for me. She guided me through the process with patience and made sure I understood every step. Highly recommended if you’re looking for someone you can trust!"
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Ashley Rodriguez

July 22, 2025

5  out of  5
rating by Ashley Rodriguez
"I had a fantastic experience with Rosa Rivas at Herb Albernas – State Farm. She secured a great insurance rate for me and made the entire process smooth and hassle-free. Rosa was incredibly knowledgeable, supportive, and truly invested in helping me find the best coverage. I recommend contacting her if you’re looking for excellent service"
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Joselyne Zarate

July 20, 2025

5  out of  5
rating by Joselyne Zarate
"Rosa Rivas from State Farm was amazing to work with! She was patient, knowledgeable, and made updating my policy easy. I feel confident with my coverage now . highly recommend her!"
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melissa flan

July 19, 2025

5  out of  5
rating by melissa flan
"I had the absolute pleasure of working with Rosa as my insurance agent, and I cannot recommend her highly enough. From the very first interaction, Rosa was professional, knowledgeable, and genuinely committed to helping me find the best coverage for my needs. She took the time to thoroughly explain all my options, answered every question with patience and clarity, and made what is often a confusing and stressful process incredibly smooth and reassuring. Her attention to detail, responsiveness, and integrity are unmatched. Rosa truly goes above and beyond for her clients — she doesn’t just sell a policy, she builds trust. If you’re looking for someone who is not only skilled in what they do but also truly cares about your well-being and peace of mind, Rosa is the agent you want by your side. A true gem in the insurance world! Thank you, Rosa, for your exceptional service!"
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Elvis Fernandez

July 18, 2025

5  out of  5
rating by Elvis Fernandez
"Thank you to Rosa Rivera for explaining all my questions she’s very knowledgeable thank you once again"
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jaime miranda

July 17, 2025

5  out of  5
rating by jaime miranda
"I had an amazing experience with Rosa Rivas at Herb Albernas – State Farm. She helped me get a great rate on my BMW insurance and made the whole process quick and stress-free. Rosa was super helpful, knowledgeable, and genuinely cared about finding the best coverage for me. Highly recommend reaching out to her if you want great service and even better rates!"
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Leslie Harris

July 16, 2025

5  out of  5
rating by Leslie Harris
"I just want to send a shoutout to Rosa Rivas for her timely fashion on providing me a quote and explaining the quote to me price wise. Thank you very much !"
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Laura Ruidiaz

July 16, 2025

5  out of  5
rating by Laura Ruidiaz
"Rosa Rivas helped me out today getting set up with a new insurance policy. She was very knowledgeable and friendly, gave me good advice, and helped save me some money! I really appreciate this team!"
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Osvaldo Almonte

July 16, 2025

5  out of  5
rating by Osvaldo Almonte
"Great Customerservice always attending to my needs very pleasant staff overall love the office and my agent Rosa Rivas ,highly recommended"
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abigail franco

July 16, 2025

5  out of  5
rating by abigail franco
"I’m very please with my experience with Rosie Rivas! She was very informative, knowledgeable and patient. She made this a great experience for me and i couldn’t be more grateful. Will be asking for her for future inquiries."
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Stephany Mendoza

July 16, 2025

5  out of  5
rating by Stephany Mendoza
"I spoke to Rosa Rivas, she was extremely sweet, informative, knowledgeable and precise with the quote given to me. It was lovely work with her, she made the experience feel top notch and easy peasy! 10 out of 5 STARS!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
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Julián Guerrero

June 26, 2025

5  out of  5
rating by Julián Guerrero
"Paula Contreras was extremely helpful, patient and gave me everything I needed. Couldn’t have asked for anyone better"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Krissy D TV

June 9, 2025

5  out of  5
rating by Krissy D TV
"If you’re looking for excellent customer service ask for Mary Messina. She is absolutely wonderful and does everything in her power to get you the best quote. Very professional and sweet."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Herb Albernas, State Farm Agent."