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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex K

September 5, 2025

5  out of  5
rating by Alex K
"Paula was absolutely amazing! Gave me the best quote out of every other company by far. Very helpful throughout the entire process and extremely swift with her replies. Highly recommend!"
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Blanca Cortez

August 28, 2025

5  out of  5
rating by Blanca Cortez
"Elda es la mejor"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Solange San Martin

August 28, 2025

5  out of  5
rating by Solange San Martin
"Amazing service , a bunch of other agents were charging me too higher prices , until I got in the phone with Elda Romero, she was so nice , and very professional, she also speak Spanish making the conversation more friendly. I can not thank her enough for the great price that she got me, and on top of that, she told me about all the discounts. Gratefully, she got me insurance for my new car and because of the great pricing I add a second car to my policy ,making my total now lower. I'm definitely telling everybody about her. She's the best!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gladys Garcia

August 25, 2025

5  out of  5
rating by Gladys Garcia
"Rosi was very helpful gave all the information i needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Herb Albernas, State Farm Agent"
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Alison Linares Alvarez

August 22, 2025

5  out of  5
rating by Alison Linares Alvarez
"I spoke to Miriam Soriano I am very pleased and happy with the service, she made my experience switching companies as smooth as possible. was very patient with me and my husband; she answered all my questions. I definitely recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Herb Albernas, State Farm Agent"
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Cherlyne Henry

August 22, 2025

5  out of  5
rating by Cherlyne Henry
"Shie is so beautiful and we love her. She was taking care of us good we really appreciate it thank you so much"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Herb Albernas, State Farm Agent"
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Syed Mazhar

August 21, 2025

5  out of  5
rating by Syed Mazhar
"Herb Alernas state farm office - especially Mary has been very professional and prompt with their services. They have always saved me money whether its home or auto insurances. Mary Messina always takes care of us. I would highly recommend them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mariela ramirez

August 14, 2025

5  out of  5
rating by Mariela ramirez
"Me atendió Rosie Rivas Tavares, y es una chica muy amable y le ayuda al cliente en resolver cualquier duda o problema. Me encanto la atención que ella me brindo, fue muy paciente. Quiero agradecerle mucho , bendiciones 🙏"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Attard

August 14, 2025

5  out of  5
rating by David Attard
"Rosie was very professional and courteous. It was a pleasure to have worked with her insuring my new vehicle."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aaron lynch

July 30, 2025

5  out of  5
rating by Aaron lynch
"I've had the pleasure of working with Elda as my insurance agent, and I couldn't be more impressed. She's knowledgeable, patient, and truly takes the time to explain every option in a way that's easy to understand. Elda made the process smooth and stress-free, and I felt confident knowing she had my best interests in mind. If you're looking for someone trustworthy and responsive, Elda is the one to call. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jose romero

July 27, 2025

5  out of  5
rating by Jose romero
"Amazing costumer service, agent Elda is very good and will help you to save miney on your auto insurance. She will give you the best options on life policies."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jean franco valverde ramirez

July 24, 2025

5  out of  5
rating by jean franco valverde ramirez
"Very grateful to this company and especially to Rosa Rivas, who resolves any doubt or query you may have and knows how to respond accurately and kindly. 100% recommended!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Auris Romero

July 23, 2025

5  out of  5
rating by Auris Romero
"Insuring a luxury car like my Maserati Grecale can be tricky, but Rosa Rivas handled it like a pro. She found excellent coverage at a competitive rate and made the whole experience seamless. Her professionalism and top-tier service really stood out, definitely someone you can trust with high-end vehicles."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Auriel Romero

July 23, 2025

5  out of  5
rating by Auriel Romero
"Getting insurance for my Lexus IS 300 was a breeze thanks to Rosa Rivas. She’s knowledgeable, efficient, and truly made the process easy. I appreciated how she took the time to explain the coverage and made sure I was getting solid protection without overpaying."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erica Almendares

July 23, 2025

5  out of  5
rating by Erica Almendares
"I was really impressed with how smoothly everything went when insuring my Honda Accord through Rosa Rivas. She made sure I understood my options, found a great rate, and took care of everything quickly. Her attention to detail and friendly attitude made the whole experience stress-free."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jason Santiago

July 23, 2025

5  out of  5
rating by Jason Santiago
"It was a pleasure to work with Rosa Rivas. She made the process so smoothly for me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Juju Hendrix

July 23, 2025

5  out of  5
rating by Juju Hendrix
"Rosie Rivas was very experienced and knowledgeable in providing me a customized quote. Will definitely recommend her and this office for any future inquires! Great job."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carlos Landaverde

July 23, 2025

5  out of  5
rating by Carlos Landaverde
"Rosa Rivas is absolutely great ! She explain everything properly and clear,She make the process easy 10/10 ✅ Rosa Rivas es muy amable Explica todo apropiadamente & claro Ella hace el proceso súper fácil 10/10 ✅"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Valerys Diaz

July 23, 2025

5  out of  5
rating by Valerys Diaz
"I can’t say enough great things about my experience with this angency. From the moment I reached out, Ms.Rivas went above and beyond to make sure all my questions were answered and that I fully understood my coverage options. Her professionalism, patience, and genuine care made the entire process smooth and stress-free. She took the time to tailor a policy that fit my specific needs and even followed up after everything was finalized to make sure I was satisfied. It’s rare to find someone so knowledgeable and personable. Ms. Rivas is truly a gem!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Solange Cruzado

July 23, 2025

5  out of  5
rating by Solange Cruzado
"Quiero agradecer y recomendar ampliamente a Rosa Rivas por su excelente atención. Desde el primer momento me atendió con amabilidad, paciencia e inteligencia para cotizar mi seguro de auto. Se tomó el tiempo de explicarme todo con claridad, sin apuros, y esperó con mucha comprensión mientras reunía mi información. Rosa tiene una dulzura natural que inspira confianza, lo que hace muy fácil compartir con ella incluso los detalles más personales. Es el tipo de persona que uno siempre quiere encontrar cuando necesita orientación y honestidad. ¡Gracias, Rosa, por tu gran servicio! 🌟 Altamente recomendada."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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donny rodriguez

July 22, 2025

5  out of  5
rating by donny rodriguez
"I want to thank Rosa on her outstanding service. She is very sweet, polite, and took her time to explain all of my coverages. I highly recommend Rosa to anyone looking for someone with the knowledge and patience to explain everything. Thank you so much."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ynes Diaz

July 22, 2025

5  out of  5
rating by Ynes Diaz
"Rosa Rivas is truly amazing! She’s very professional, knowledgeable, and most importantly she works with insurance, which made everything so much easier for me. She guided me through the process with patience and made sure I understood every step. Highly recommended if you’re looking for someone you can trust!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Rodriguez

July 22, 2025

5  out of  5
rating by Ashley Rodriguez
"I had a fantastic experience with Rosa Rivas at Herb Albernas – State Farm. She secured a great insurance rate for me and made the entire process smooth and hassle-free. Rosa was incredibly knowledgeable, supportive, and truly invested in helping me find the best coverage. I recommend contacting her if you’re looking for excellent service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joselyne Zarate

July 20, 2025

5  out of  5
rating by Joselyne Zarate
"Rosa Rivas from State Farm was amazing to work with! She was patient, knowledgeable, and made updating my policy easy. I feel confident with my coverage now . highly recommend her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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melissa flan

July 19, 2025

5  out of  5
rating by melissa flan
"I had the absolute pleasure of working with Rosa as my insurance agent, and I cannot recommend her highly enough. From the very first interaction, Rosa was professional, knowledgeable, and genuinely committed to helping me find the best coverage for my needs. She took the time to thoroughly explain all my options, answered every question with patience and clarity, and made what is often a confusing and stressful process incredibly smooth and reassuring. Her attention to detail, responsiveness, and integrity are unmatched. Rosa truly goes above and beyond for her clients — she doesn’t just sell a policy, she builds trust. If you’re looking for someone who is not only skilled in what they do but also truly cares about your well-being and peace of mind, Rosa is the agent you want by your side. A true gem in the insurance world! Thank you, Rosa, for your exceptional service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"